SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of World Best Items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://worldbestitems.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Because it is small but surprised me fulfills what the description says
Honestly, this is one of the best purchases I've made for my home. It works flawlessly every time!
When I first used it, I was scared because it smelled like rubber burning, but I used it a few times. I did it in the way I left it, so it works well!! However, if you do it twice in a row, the vinyl will melt.
it turns on perfectly, I have not yet tried its operation.
Super handy gadget! Saves me tons of space in the freezer
As soon as I came, I tried it. I think the suction is a little weak. But I am satisfied
this sealer is awesome!! seals everything perfectly and even comes with extra bags
We have a chicken breast snack. All the time, the vacuum packing machine was put in a large quantity and tested as soon as it came. The real real thing is so good.♡ Now I have a large snack and it seems to be no worry about storage :) I like it
When I first use it, I didn't know how to do it, so I thought it was a failure, but I was using it wrong. You need to insert the envelope entrance and close both sides of the lid of the machine with a click. I 've been vacuum-packing a cell phone that I don't use, and it works very well. I don't know if the black part to seal is consumable, but I'll use it well.
Great product, it meets my expectations. I recommend and hope it will last long.
Works well.
It's very good. I was slightly anxious to see it on. Work well without any malfunction Very satisfied
Good machine, easy to use. Agrees with the description.
Quick vacuum packaging.
it meets my expectations, the void is good, it seals wonders
I can't believe how much longer my food stays fresh with this sealer! It's been a fantastic addition to my kitchen.