SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of World Best Items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://worldbestitems.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I wasn't sure if the promise would hold, but indeed, this kite was easy for our 3-year-old to fly with a bit of help in getting it up! I ended up purchasing another one for the 2-year-old. The guarantee that comes with it is also outstanding, so I highly recommend this kite and this vendor!
This kite arrived in impeccable condition. The assembly was straightforward and effortless, and my two-year-old and I managed to get it airborne in just a few minutes. The included storage sleeve is a nice addition.
It's an attractive kite that flies effortlessly as well. It's a fantastic kite for the price, and the vendor's assistance was greatly appreciated.
I purchased it for a school kite-flying day. It's easy to fly, durable, and looks splendid in the sky.
The setup is super easy, and it's a lot of fun to fly.
We've tried numerous others, and none have flown as superbly as these kites do! Even in Alaska, they hold up exceptionally well. Thank you!
I purchased a total of four kites for a beach trip, and this one was the easiest to set up and of the highest quality. It comes with a long (at least 300 feet) and noticeably thicker nylon string on a larger reel and handles strong winds admirably. The line even includes a detachable swivel connector, and the setup is a breeze thanks to the built-in nylon bridle. You do need to assemble the poles (which keeps the packed size smaller), but that's a breeze as well.
It arrived in perfect condition, and I wholeheartedly recommend it.
It's a bright and colorful kite, just as described. I've taken it out once, and it's still in great condition.
This kite is a lot of fun. I've only used cheap plastic ones in the past, but this kite has a sturdy frame, almost like that of a tent but thinner. The kite material is made of polyester fabric that will withstand wear and tear. While the kite will fly, it requires a consistent and strong wind to stay in the air. I would recommend it for beginners.
I absolutely adore this kite! It's a breeze to launch and keep it soaring high. It's a high-quality, visually appealing kite, and I wholeheartedly recommend it.
This kite is perfect for young children to experience the joy of kite flying.
My grandson, who is 5 years old, thoroughly enjoys flying this kite. It boasts nice colors and is more durable than other kites.
It performs exactly as expected!
The price-to-quality ratio is excellent. Considering the given price, this kite is truly amazing. It flies well and can be neatly packed into a small bag.
I haven't had the chance to fly it with the kids yet, but it looks very promising, and I'm quite hopeful. I'll provide an update after we've flown it.
This kite was a wonderful gift for my grandson. His dad "assisted" him, and it was a breeze to assemble. It's also quite durable in the windy conditions at the beach. It's a great gift idea.
This is an incredibly colorful kite. The material is relatively thin, making it easy to assemble and attach the handle with the cord to the kite. It comes with everything you need for kite flying. The product is as advertised, making it an ideal choice for beginners. It's a lot of fun to fly!
My kids love flying kites, and as soon as I saw this one with its vibrant colors, I knew they would absolutely enjoy flying it. All we need now is some windy spring weather.
This kite is exceptionally well-made and effortless to launch. My three-year-old granddaughter enjoys watching it, and with supervision, she can hold onto the handle.
It's an impressively sturdy kite, and the string is remarkably tangle-proof, which is fantastic! The customer service provided by this company is exceptional!
My son absolutely loves it.
This kite flies effortlessly, much better than the one we purchased at Walmart. It soars even with the slightest breeze.
Simple to assemble, easy to use, and perfect for kids.
This kite is a high-performance gem! It glides gracefully in light winds and climbs like a rocket.