SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of World Best Items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
During our summer trip to Italy and Ireland, I used to carry a lot of wrinkle releaser spray and spent a considerable amount of time laying out clothes and spraying them. This steamer is incredibly lightweight, heats up rapidly, and, with just one or maybe two passes, effortlessly removes wrinkles. Whether it was jeans, linens, or cotton, this compact steamer heated up in a minute or so and smoothed out wrinkles, no matter the climate. I absolutely adore this device and won't travel without it!
The product arrived swiftly, matches the picture and description, and is in excellent condition. It was well-packaged. I'm pleased with it. I highly recommend this item.
I initially thought I was ordering a steamer, but after reading the instructions and realizing it was an iron, I decided to give it a try. While it didn't heat up as much as my regular iron, it still worked well and was lightweight and compact, making it suitable for travel.
It's exactly as described, heats up effectively, and has a spray button. Additionally, it's straightforward and portable, making it convenient for travel.
I adore it! It effortlessly eliminates wrinkles, features a water tank, and releases steam in a convenient manner. Extremely practical and ideal for business trips.
I've already tested the iron, and I don't typically enjoy ironing, but this one doesn't get too hot, making it comfortable to use. It's also compact and convenient to carry.
When I saw this little iron, I thought it would be perfect for my silk shirts. It's remarkably lightweight.
I appreciate it! Thank you for sending my order ahead of schedule.
This is a compact, standard iron that performs well for its price. The steam function is effective.
I haven't had the opportunity to test this product yet, but it appears to match the description. I'll find out if it performs as expected.
I appreciated that it arrived earlier than expected. I tried using it, and on a scale of 0 to 100, I'd give it a 95 because it takes a bit of time to heat up. I also mistakenly ordered the European cable, but I have an adapter, so it works perfectly. I absolutely love it.
It's good, albeit small, so you need to take your time when ironing, making it a bit slower.
It does a decent job for such a small iron, particularly with less wrinkled clothes. However, if you have heavily wrinkled items, it might take a bit longer to get the job done right.
This small tool is super cute, easy to use, and has a stylish design! It's perfect for quickly smoothing out a shirt's collar and cuffs in the morning.
Its versatility and light weight make it much more convenient to use than larger irons, especially for travel. It's a great travel-sized option.
It's cute, though I haven't had a chance to try it yet. However, the cord is a bit short.
Ideal for ironing small items. There's a note inside about the water, explaining that it's residual steam to ensure that the device is functioning correctly before shipping.
It's slightly smaller than what was shown on the website, but it's still acceptable.
I was eager to use it for ironing my medical caps and small items.
It's a small-sized iron without temperature adjustment options, but I wanted something simple, so it's suitable for me. I hope it has good durability.
It closely resembles the image and doesn't become excessively hot.
It's a fantastic travel companion. I sent it with my son to college, and it worked wonderfully for him.
I loved this product! It's perfect for both travel and home use when you need to quickly dewrinkle clothes without the hassle of using a traditional iron. It's lightweight, user-friendly, and highly portable. I highly recommend it!
I loved how lightweight it is, making it ideal for travel. It worked well for me, and I recommend it for both traveling and vacations.
When you're in a rush, it's great for quick ironing.